Maintenance for buildings and facilities
Equipment spread over floors and zones, with faults reported by people who do not work in maintenance and should not need an account to tell you.
A QR code on the unit opens a short form. The person who noticed the problem is the one who reports it, whatever they do and wherever they work.
Equipment is placed in a hierarchy that matches the building, so a request arrives carrying a location instead of a description of one.
Scheduled inspections per zone, so lifts, air handling and electrical rooms are covered on a rhythm rather than on complaint.
Every report lands in the same list with its location and its criticality, whether it came from a tenant, a guard or a technician.
From noticing to fixed
How a fault travels when the person who saw it is not on the maintenance team.
- 01
Someone scans the code
No login and no app to install. A short form, in French or English, standing at the machine.
- 02
It arrives with its address
The request carries the equipment, the zone and the building it belongs to.
- 03
It is assigned and closed
A technician takes it, does the work, and closes it against that equipment's own history.